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Faster Payments Through India Drives COD Ecom Growth & Exciting Offers

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India’s e-commerce industry is booming, and one of the key factors driving its success is Cash on Delivery (COD). As millions of Indians embrace online shopping, the convenience of COD has made it the preferred payment method for a large portion of the population.

But with this growing demand comes the need for faster payments—both for merchants and affiliates. Let’s explore how India’s COD ecosystem is evolving and the role faster payments play in the success of e-commerce offers.

The role of COD in Indian e-commerce

Unlike markets in Europe or the US, where digital payments dominate, COD continues to reign supreme in India. This preference stems from several factors:

  • A large unbanked population still relies heavily on cash
  • There’s a cultural preference for physically verifying goods before paying.
  • Low levels of trust in online transactions and fear of fraud.

With nearly 70% of online orders being placed via COD, it’s clear that this payment method is here to stay.

However, while COD has bridged the gap between offline and online transactions, it brings with it some challenges—especially when it comes to payments to merchants and affiliates.

The COD payment lag

One of the biggest downsides of COD is the payment delay. In a traditional COD model, payments to merchants and affiliates can take several days or even weeks to clear. Here’s why:

  1. Delivery Process: The courier delivers the product, collects the cash, and returns it to the logistics provider.
  2. Cash Handling:The logistics provider then processes the cash before remitting it to the e-commerce platform or merchant.
  3. Settlements: The e-commerce platform finally settles with the merchants and affiliates

This process is time-consuming and can lead to cash flow problems for both merchants and affiliates who rely on these payments to keep their operations running smoothly.

In a competitive industry like e-commerce, where margins are tight and volumes high, waiting days or weeks for payments can slow growth.

The demand for faster payments

Faster payments are not just a “nice to have” anymore; they are essential for the growth of India’s COD-based e-commerce industry. Affiliates, in particular, are feeling the pinch. Since many affiliate marketers invest upfront in paid advertising to drive traffic to offers, delays in payments can hamper their ability to scale campaigns.

Faster payments help:

  • Affiliates scale their marketing efforts: More money in hand means the ability to reinvest in more ads or campaigns sooner.
  • Merchants manage cash flow: Immediate payments can support inventory replenishment and operational costs.
  • Build trust: A quicker turnaround on payments builds trust between e-commerce platforms, merchants, and affiliates, ensuring smoother collaborations

Innovations to speed up payments

The good news is that the e-commerce industry is not blind to the payment delays caused by COD. Over the last few years, several innovations have been introduced to speed up payments, especially for merchants and affiliates

  1. Instant COD: Some logistics providers now offer “instant COD” services, where the cash collected during delivery is remitted to the merchant the same day, or within 24 hours. This significantly cuts down the traditional lag, helping merchants receive their funds faster.
  2. Digital Wallets for Couriers: Logistics companies are starting to use digital wallets for their couriers. Instead of handling physical cash, delivery personnel can transfer money through digital means immediately after the transaction is completed. This minimises the risks associated with cash handling and speeds up the payment process.
  3. Payment Gateways with Faster Settlement Options:Some payment gateways now offer faster settlement cycles. For instance, where the standard settlement time might have been 3-4 days, new gateways provide options for 24-hour or even real-time settlement. This has been a game changer for merchants looking to maintain a healthy cash flow.
  4. Blockchain: Though still in its early stages, blockchain technology holds promise for faster payments. Blockchain can ensure a secure, decentralized, and transparent payment process that allows real-time settlements between buyers, sellers, and logistics companies. While widespread adoption is still a few years away, some companies are already experimenting with blockchain for COD transactions.

Faster payments and Seasonal e-commerce trends

Faster payments are particularly critical during major sales seasons like Diwali.
During these high volume seasonal sales periods, the volume of online sales skyrockets, and so do the number of COD transactions.

Merchants and affiliates, already stretched to their limits, need quick access to their funds to meet the overwhelming demand for inventory and advertising budgets.

Without faster payments, merchants may struggle to replenish stock in time, leading to missed sales opportunities.

Affiliates, too, may be unable to capitalize on high-traffic periods due to cash flow constraints. However, by integrating faster payment methods, e-commerce platforms can ensure that both merchants and affiliates are well-equipped to handle the festive rush.

A look ahead

As India’s e-commerce sector continues to grow, the need for faster payments within the COD framework will only intensify. From innovations in logistics to blockchain technologies, the industry is actively working on solutions that can keep pace with the evolving demands of consumers, merchants, and affiliates alike.

For affiliates and merchants operating within the COD model, these developments are more than just a welcome change—they are a necessity. The faster the payments, the more agile and competitive their businesses can become in a rapidly changing market.

At the end of the day, faster payments through India COD offers represent a crucial evolution for the e-commerce space, ensuring that the flow of goods, services, and cash keeps up with the speed of modern business. As these systems improve, both affiliates and merchants can expect to see more growth, more trust, and more opportunity in the future of India’s vibrant e-commerce landscape.

Final thoughts

The shift towards faster payments in India’s COD ecosystem is reshaping the e-commerce industry. From cutting down payment delays to fostering trust between stakeholders, these changes are setting the stage for even greater growth in the coming years. And as we move forward, those who can adapt to these faster processes will find themselves at the forefront of the industry.

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